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Medical Services



Adult Physical Rehabilitation:

  • As Good Shepherd Hospital is an acute hospital, it offers intensive in-patient treatment, while outpatient treatment focuses on function and teaching caregivers coping mechanisms.

Paedriatic Sub-section:

  • A large part of the work done here involves treatment of developmental delay due to malnutrition, birth complications, medical conditions, chronic tracheotomies and neglect in abandoned babies. Various stimulation programmes, and group sessions, are offered to help the children to catch up.
  • Other conditions treated include Burns, Oncology, Neurology, Head injuries and Cerebral Palsy.

Psychiatry Sub-section:

  • All patients are assisted to develop and maintain function at their own highest level. Because patients are not kept in the hospital for long periods, assessment of the patient's functional level is very important. The assessment and observation by occupational therapy are essential for the team to reach a final diagnosis.
  • Treatment focuses on personal management, work or school, leisure time, social skills and socio-emotional groups. Other groups are for substance abuse, bipolar patients and their relatives and relapse groups for schizophrenic patients.

Out patient Department

The OPD at GSMH has been playing a prominent role in providing medical care for all people in Siteki and the Lubombo  region. Patients are treated to the highest standards of quality medical care at minimal fees.

The OPD includes the following specialties: internal medicine, surgery, pediatrics/adolescence,  otolaryngology (ENT), obstetrics/gynecology, Mental Health. The OPD is also supports the educational and clinical training of medical students and house-staff (residents and fellows) within the ambulatory health system. Catering to the needs of patients on a daily basis are attending physicians along with a cadre of nursing staff. The OPD offers a unique opportunity for third-year nursing students for nursing practical’s working side by side with cadre nurses and doctors


Admission Procedures and Charge

Patients are screened in this department before they are referred to other departments and then provided with care.


Opening Hours and Telephone

Monday to Friday from 7:00 am till 4:00 pm (Normal working hours)

  •  The OPD closes during official holidays.
  • Telephone: 23434133/4 & 23434467
  • This department operates 24 hours


Mental Health Services

The mental health unit aims are to provide a multidisciplinary and holistic psychiatric service.

Patients with a wide spectrum of mental disorders are assessed and managed by the staff. The multidisciplinary team (doctors, nurses, psychologists, occupational therapists, social workers) is essential for the care of patients, taking into account biological, psychological and social aspects. The psychologist is recognised as a vital contributor to the care and treatment of the mentally ill. 


Obstetrics & Gynecology Services (Martenity ward)

We offer a wide scope of services that address every healthcare aspect of a woman across her lifespan - from pre-reproductive and pre-conception care through the childbearing and post-menopausal years, taking into account each woman's unique needs and providing expert care accordingly.


Our team includes premier specialists in areas such as, maternal foetal medicine, urogynecology, laparoscopic surgery, and gynaecologic oncology.

Community Health Services

The community and Out-reach provides HTS and ART, services to the community. Furthermore, the community teams provide services such as;-

·         Mentoring Clinics on ART

·         Palliative Care ( Deals With Cancer)

·         Home-Based care ( Elderly, Discharged clients)

Paediatrics Services

This department brings the same extraordinary dedication, skill and expertise of our adult care to children. But when a child is sick or injured, it's not enough for a hospital to have the most qualified doctors and advanced technologies. It's not enough to just have caring nurses and kind doctors in a kid-friendly, non-threatening environment. You need to have access to a team that works together flawlessly, with one goal in mind: healing children as quickly and happily as possible. Clinical care is provided from conception to the age 18.

 This department has its own OPD which is strictly used for maternal health service and Children



Radiology & Radiography Services


Diagnostic Imaging provides a wide range of services, the types of tests provided in Diagnostic Imaging are included below:-

  • Ultra Sound
  • X-Ray

Eye Hospital clinic

Good Shepherd Eye Clinic seeks to reveal the light and love of Christ into the eyes of the blind in Swaziland. We do this by revealing Christ and by offering an excellent and comprehensive eye service to all people regardless of their nationality or means. We intentionally seek out those living in poverty and needlessly blind. We place great value on good clinical practice, training of medical professionals and operational research. We have a history of innovation in the face of difficulties and experience has nurtured a strong urge for self-sufficiency. Humility, Excellence and Love are qualities we strive for.

The Good Shepherd Eye Service works to reflect Christ’s love by improving the quality and quantity of eye care in Swaziland Our goal is to eradicate cataract blindness by 2020

read more

Quality Improvement and Assurance Services

GSMH has a dedicated Department for Quality Improvement and Assurance. It is a department constituted of 8 service elements in the improvement of quality services in GSMH. Each service element has its services it provides to both internal and external customers

GSMH Quality Improvement and Assurance:

  1. Our Services
  2. Schedules for Services
  3. QI Team
  4. Program Vision
  5. Program Objectives
  6. QI Contacts

Our Services

The service elements in quality improvement and assurance are:

  • Customer care( Patients and family rights)
  • Resuscitation
  • Infection and Prevention control
  • Health and Safety
  • In- service Department
  • Urbanitas
  • similique
  • Wellness
  • Policy review.
  • Quality improvement itself.

All the above mentioned service elements form one big team called the GSMH Quality improvement and Assurance steering team. Some of them are full time on the job and some are coordinating QI services while working in other departments full time.

Each service element has its own team running the service which is in form of committees and they provide specific duties as per their establishment.

Main Services

The department ensures the smooth running of the quality improvement services in the whole GSMH through:

  • Formulation of institution quality improvement plan on yearly basis.

Ears, Nose & Throat Services

Our experienced doctor diagnoses and treats a broad range of ear, nose, and throat conditions in both adults and children.


The ENT Department provide services such as:-

  • Microscopic Ear Surgery
  • Neuro Otology
  • Audiology and Speech Therapy
  • Cosmetic (Plastic) Nose Surgery (Nose Job)
  • Endoscopic Sinus Surgery
  • Head and Neck Cancer Surgery
  • Thyroid Surgery
  • Voice Clinic including Laryngoscopy and Phono Surgery

ENT Theatre

Dentistry Services

The dental services offered by the hospital are as follows;

  •            Routine Check-ups

    ·         Dental Bridges

    ·         Dental Implants

    ·         Tooth extraction

    ·         Dental Crowns

    ·         Treatment of periodontal disease

    ·         Fillings

    ·         Cosmetic Dentistry

    ·         Oral surgery

    ·         Root Canal Treatment

GSH Contacts

P.O. Box 2


(+268)343 4133 / 4,

(+268)343 4467


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